IN THIS ROLE YOU WILL:
Manage accurate data entry and documentation across all job activity, ensuring records in RMS, PSA, spreadsheets, and job files remain complete, structured, and audit-ready.
Serve as the central hub for communication tracking, logging and organizing updates between homeowners, adjusters, vendors, and internal teams with clear, context-rich notes.
Coordinate job intake, scheduling, and project startup workflows, including new jobs, warranty work, incoming leads, and ongoing status updates.
Maintain alignment across systems by performing routine audits, identifying discrepancies, and proactively correcting errors between RMS, PSA, and internal trackers.
Support billing and financial operations, tracking draw schedules, comparing projected revenue, maintaining spreadsheets, and following up on outstanding invoices.
Improve operational efficiency by executing multi-step workflows, managing shifting priorities, and contributing process improvements within evolving or undefined systems.
YOU WILL SUCCEED IN THIS ROLE IF YOU HAVE/ARE:
Highly detail-oriented with a strong commitment to accuracy, documentation quality, and organized recordkeeping.
Experienced using Microsoft Office (especially Excel) and comfortable working across multiple systems or databases simultaneously.
Organized and systems-driven, able to manage high task volume, competing deadlines, and multi-step workflows with consistency.
A clear and professional communicator who can confidently handle phone, email, and stakeholder coordination.
Proactive and resourceful, able to identify issues, correct errors, and improve processes without constant oversight.
Comfortable working in a fast-paced, process-driven environment where priorities shift and execution matters daily.
WHAT'S IN IT FOR YOU:
Room for career development
Collaborative, supportive work environment where your contributions are valued
OTHER THINGS THAT YOU NEED TO KNOW:
This is a part-time work opportunity.
You'll be asked to work during Eastern Standard Time (EST).
IMPORTANT NOTE:
Application Requirement: Applications with missing requirements will not be acknowledged. Additionally, ensure all documents are in English.

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